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Information, advice and online services

Information, advice and online services

We are looking for feedback on how you access and receive information, advice, and guidance about care and support in Telford and Wrekin.

Complete our online survey to provide your feedback.

Live Well Telford

An online community directory of local services and groups in Telford and Wrekin.

Visit the Live Well Telford website

Virtual House

Solutions to make everyday life easier and help you to remain independent for longer.

View information about the Virtual House

Wellbeing Independence Partnership (WIP)

A point of contact for enquiries relating to adult social care in Telford and Wrekin.

Monday to Friday from 9am - 4.30pm

Visit the WIP website
Telephone: 01952 916030
Email: wip@tandwcvs.org.uk

Independent Living Centre (ILC)

Offers a range of information, advice, and signposting. Equipment on display and specialist appointments and drop-in sessions to discuss available care services.

Unit 3a Hazeldine House, Telford Town Centre.

Monday - Friday from 10am - 5pm

Telephone: 01952 457181
Email: ILCTelford@telford.gov.uk  

Visit the Live Well Telford website

Independent Living community pop ups

To find information about your nearest community pop up.

Visit the Live Well Telford website

Telford and Wrekin All Age Carers Centre

Free confidential advice for carers.

Monday - Friday from 9am - 5pm.

Telephone: 01952 240209
Email: admin@telfordcarers.org.uk

Carers Wellbeing Guide

Information, advice, guidance and contacts to support carers.

View information about the Carers Wellbeing Guide

Patient Advice and Liaison Service (PALS)

For assistance in arranging a referral to Telford Integrated Community Assessment Team (TICAT) whilst in hospital.

Telephone: 01952 282888

Paying for your Care and Support

Information about paying for your care and support including access to our online financial assessment tool.

View information about paying for care

Planning for the Future 

Information on care costs, benefits calculators, lasting power of attorney, deputyship and appointeeship.

View information about planning for the future