Ready for winter?
Find practical and financial support.

Hapi

Getting started – downloading ‘hapi’ and registering

Hapi instructions

Step 1 

Contact your Personal Adviser or email TWcareleavers@telford.gov.uk to find out your Protocol ID – you will need this to register.

Step 2

Download the app

Step 3 

Select 'hapi'

Step 4

Create an account

Step 5

Type in your details:

  • first and last name
  • protocol ID
  • your email address
  • choose a password.

Step 6

Choose your view

Step 7

Your home screen

Last updated: 24/05/2023 14:46