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Flooding and drainage issues

Flooding can arise from many sources and of course is mainly associated with heavy rainfall, but it can also be caused by blockages in the underground pipes. Visit the Met Office website to see the latest weather warnings

Telford & Wrekin Council are responsible for:

  • highway drainage, which includes the road gullies and associated pipe work
  • land drainage systems such as ditches, culverts and land drains but only on Council owned land.

If your problem relates to any of the above then please report the problem using our online form.

Complete our online form to report a flooding or drainage problem


Land Drainage and smaller watercourses

Landowners are responsible for maintaining land drainage and watercourses on their own land and have a duty to ensure a free flow of water. Works to change these systems may require consent and more information can be found on the Ordinary Watercourse Regulation page. If maintenance of land drainage or smaller watercourses is causing you an issue then should get in touch with the landowner in question. The Council do have discretionary powers to request maintenance, however we will only do so in extreme cases. Landowners are allowed to allow water to flow in it’s natural from from one piece of land onto another. Visit the GOV.UK website for more information on owning a watercourse.

Main Rivers

Landowners are responsible for maintaining their sections of “Main Rivers” like the Rivers Sever, Tern, Meese and Roden and the Coal Brook. The Environment Agency are the regulators for Main Rivers.

Environment Agency incident hotline
Telephone: 0800 80 70 60
24 hour service
Visit the GOV.UK website to find out about call charges.

Pollution

The Environment Agency
Visit the GOV.UK website to report an environmental incident.

Last updated: 29/10/2024 15:51

  1. Introduction
  2. Responsibilities
  3. How do I report?