Essential planned maintenance to online services

The work will take place on Thursday 13 March 2025 at 6pm. From this time our online services; online forms and My Telford may be unavailable. We apologise for any inconvenience caused.

Digital inclusion survey

Telford & Wrekin Council are working with partners to better understand why our residents may not be 'online' and any barriers they may experience trying to get online. From the information gathered we can identify what help is required to support our residents be online.

What is digital inclusion? Good Things Foundation defines Digital inclusion as being able to access the internet and engage online - safely and confidently - when you need and want to. A minimum digital living standard includes accessible internet, adequate equipment, and the skills and knowledge people need. It is about being able to communicate, connect, and engage with opportunities safely and with confidence.”

Any personal information you provide in this survey will be used for statistical analysis related to this questionnaire and making you aware of support that is available. You can find out more about how we hold and process data by visiting our terms page.

Complete the survey online now 

Last updated: 11/12/2024 10:06