Organising an event

Have a clear idea about what you want the event to be, what you want to achieve and the size and scale of the event. Make sure you also have some other people involved so that the responsibility for the event organisation can be shared around and different skills and experienced can be utilised. Download the event risk assessment form that will help you determine the level of risk involved in holding your event.

Think about who will be interested in the event and who might attend. The type of event you are trying to organise will determine the sorts of people likely to come.

When thinking about when your event will take place consider whether any other events are taking place in the local area. Download the event planning template that will help you to record all the information you need to hold your event.

In choosing a location for the event you should make sure that the site should be big enough for all the planned activities. For all events there must be plenty of space for the public to move around stalls, rides, performance/stage, arena/exhibition areas etc. There must be unobstructed routes to exits. This is particularly important at indoor events to prevent stalls/goods obstructing exit routes and doors. View more information on holding your event on Council owned land, such as Telford Town park.

Another important consideration at the planning stage is the access to the site. How easy is it to get to, if the public will use cars to get there is there sufficient on site/off-site parking available? Consider whether the emergency routes will be adequate.

Consider if there are any on site hazards that need to be taken into account such as water hazards, overhead power lines, land used for grazing animals. The land owners’ permission should be obtained.

Obtain a copy of the terms and conditions of hire to see what is required by you as the hirer and what is provided by the venue.

You may need to find funding for the event. Essential items you will need to budget for are:

• venue hire costs
• licences
• first aid provision
• insurances
• event equipment
• marketing.

For all large events or events with the potential to present a significant risk to public safety the Events Safety Advisory Group (ESAG) must be informed.

The Event Safety Advisory Group (ESAG) is a multi-agency group, which provides advice and guidance to event organisers, particularly for events that have the potential to pose a significant risk to the safety and wellbeing of participants, spectators and the general public.

Download the guidance for event organisers from ESAG, please note that this is not an exhaustive list. This group is formed with representatives from Telford & Wrekin Council, West Mercia Police, Shropshire Fire and Rescue, West Midlands Ambulance Service and Health and Safety Executive, they will meet to discuss any public events that are considered to pose a significant risk to public safety.

Please forward full details of the event including all relevant paperwork to ESAG@telford.gov.uk, download the ESAG guidance.

Once you have decided to go ahead with your event and have decided on the format you can then begin to plan in more detail. Download the planning document which which allows you to record, update and keep track of all aspects of your event. Keep all relevant information for the event together such as contract details, insurance, licences etc. Ask for written confirmation of all bookings that you make and send written confirmation to all suppliers and contractors stating what is expected of them, when to arrive, set up and set down arrangements, contact details etc. Follow up with phone calls as the event gets closer.

Specific arrangements should be made to make sure disabled visitors have adequate facilities such as parking, toilets and specific viewing areas and can safely enjoy the event.

Temporary Event Notices or Time-limited Premises Licence may be required to authorise small scale occasional events. Depending on the activities being provided at the event, a licence may be required under the Licensing Act, 2003.

Activities that need a licence:

• the sale of alcohol
• the supply of alcohol by or on behalf of a club to, or to the order of, a member of a club
• the supply of regulated entertainment i.e. entertainment which takes place in front of an audience for example a performance of a play amateur dramatic production, including a rehearsal or an indoor sporting event
• any performance of music including live and recorded music
• anyone over the age of 18 who will be responsible for all aspects of the event can apply for this licence.

View information about a temportary event notice and apply online.

View information about street trading and apply online if a commercial trader is attending your event. A list of local street traders working in your community can be obtained from Licensing team, please email Licensing.Team@telford.gov.uk (please note: that requests for this information may take up to 10 days to receive). 

Some events may require a road to be closed temporarily such as for street parties, parades and carnivals. These closures will require a Traffic Regulation Order issued by the highway authority. All administrative costs will need to be met by the event organisers, charges will depend on the type of event, expected audience and complexity of the closure. View information about applying for a closure on the highways.

If you are organising an event it is advisable to have insurance. The extent to which you will need it will depend upon its size and nature. If you are organising a public event you will need to have public liability insurance. You will need to ensure that the policy is sufficient to cover the type of event being planned. For large events a minimum of £5 million is recommended. It is also advisable to insure against eventualities such as bad weather and cancellation.

If you are employing outside contractors always check their insurance cover. It is also advisable to check the health and safety policy statements of any contractor you employ (businesses with 5 or more employees are required to have one by law), their risk assessments for the tasks to be carried out and the systems of work or method statements that have been put in place as a result of these assessments to ensure they will be working safely.

If your event is going to be a large public event consideration should also be given to special security measures necessary for the attendance of VIP’s or celebrities. Special measures should also be implemented should large amounts of cash be accumulated at the event. You can contact West Mercia Police who will be able to advise you.

An agreed level of first aid, paramedic and medical facilities should be provided at the organiser’s expense. Download the medical consideration form which will will help you to consider what first aid provision is needed at you event. Once the form is completed and filled in visit the West Midlands Ambulance Service website for more information and advice if any further medical support is needed. They will also provide contact details for voluntary medical services such as British Red Cross and St. John Ambulance.

Visit the Health and Safety Executive website to check if you health professionals are registered (this does not include first aiders).

A risk assessment is a careful examination of anything at your event that could cause harm to people. There is a legal requirement to assess all work related risks to workers and others who may be affected by their work. Public safety must be included in this. Carrying out risk assessments helps you decide whether you have taken sufficient precautions or should do more to prevent harm or injury to people.

Visit the Health and Safety Executive website for advice on the 5 stages in the process. The 5 stages are:

• identify the hazard
• decide who might be harmed and how
• evaluate the risks and decide what precautions you can take to minimise the risk
• record your findings and implement them
• review your assessment and update if necessary.

Download the event risk assessment template which will help you to consider possible hazards and the measures you will need to take to minimise the risk of harm to people attending or working at your event.

Special considerations you might need to consider for your risk assessment are around:

• visit the Health and Safety Executive website for advice on the use of barriers or stands
• visit the Health and Safety Executive website for advice on the use of fireworks
• visit the Health and Safety Executive website for advice on special effects e.g. use of lasers.

Any temporary structure that is load bearing should be erected in strict compliance with Health and Safety legislation. Some examples of these are:

• visit the Health and Safety Executive website for advice on inflatable structures e.g. bouncy castles
• visit the Health and Safety Executive website for advice on marquees and stages
• visit the Health and Safety Executive website for advice on fairground rides.

View information on how to contact the Public Protection team for further advice on these issues.

During the event you and other stewards need to be on the lookout for any suspicious behaviour. Some examples of this are:

• vehicles parked in restricted areas
• anyone taking notes or photos of security arrangements
• anyone leaving personal items such as rucksacks or bags near to key locations.

Report any suspicious behaviour or activity to the local police on 101 or confidential anti-terrorist hotline on 0800 789 321. In an emergency always dial 999.

Complete our online form if you have a health and safety enquiry relating to your event

All events must be covered by a fire risk assessment by law. Under fire safety legislation as an event organiser you have a duty to provide general fire precautions to protect persons in case of fire in and around the premises you are using.

For larger events, in larger buildings or temporary structures or where high risk activities such as fireworks are planned, it may be necessary to employ a 'competent person' who has relevant training and experience in fire safety risk assessment and management, such a person may be needed to assist the organisers in undertaking the following:

• fire risk assessments
• general fire precautions
• fire safety management, including testing and maintenance of fire safety provisions
• assessing the adequacy and requirements for escape routes and exits
• maximum safe occupancy levels for places of assembly
• evacuation planning
• provision of suitable fire alarms and emergency lighting
• provision and location of suitable firefighting equipment
• provision of trained stewards or other staff for firefighting and evacuation
• consider the safe evacuation procedures for people with disabilities or who are sensory impaired.

If there is a market and/or stalls at your event they will need to fill out separate fire risk assessments:

• download the traders fire risk assessment template
• download the food concession fire risk assessment template
• download the temporary structure fire risk assessment template.

Shropshire Fire and Rescue Service are able to advise on the steps necessary to achieve compliance with fire safety regulations and to provide the ‘responsible person’ with relevant guidance on how to prepare and manage events safely.

At all times it remains the duty of the ‘responsible person’ to ensure the necessary measures are identified, taken and maintained to ensure the safety of people from fire. A failure to do so, where persons are placed at risk of injury, is a serious criminal offence for which responsible persons may be prosecuted.

Visit the GOV.UK website for more information on the national guidance in completing fire risk assessments. 

For all events it is good practice to have plans in place should emergency situations arise. An emergency plan covers the following:

• highlights the most likely scenarios
• sets out a communication plan
• details the evacuation points
• details medical facilities and locations
• details locations of nearest hospitals.

You should also give detailed consideration to the needs of the fire and rescue service and in particular the following:

• liaison with fire and rescue service before the event
• summoning the fire and rescue service in event of emergency
• liaison with the fire and rescue service on arrival at and during an emergency
• access for fire and rescue service vehicles and equipment (download the ESAG document where the measurements required for emergency vehicle access can be found on page 44)
• water supplies for fire fighting.

Facilities for fire fighting also include the access routes for fire and rescue service and other emergency service vehicles. At all outdoor venues you must ensure that you have provided adequate and appropriate vehicle access to all parts of the venue. You should also consider how these routes would be affected by the people at your site or event.

Visit the West Mercia Police website for specialist advice and/or visit the Shropshire Fire and Rescue Service website for specialist advice on emergency planning.

Create a plan of your event showing the layout, entrances and exits, car parks, toilets, first aid points, refreshments, activity locations and other key features. This can be done by hand, or by downloading a map or photo image of the site/venue you will be using. The venue may be able to provide you with a map/site plan that you can use.

Ensure there is adequate and accessible toilet provision and also decide how they will be maintained in a hygienic state throughout the event. Portable toilets should be sited on a level, open space with easy access for delivery and collection by lorry and away from any catering stalls. Allow provision for lost children, first aid, baby changing and lost property identifying suitable facilities. 

It would also be useful to produce a summary of the event, describing:

• the event format and what will be taking place
• key timings for set up, who will be arriving when
• a task list describing what will happen and when and who is carrying it out
• briefing times, communication arrangements, welfare arrangements, such as breaks, refreshments and storage of personal items
• a summary of the emergency plan and actions to be taken in certain situations.

Other considerations for your site planning should be:

• security – specific security arrangements may be necessary including overnight site security and cash handing.
• rubbish disposal – arrangements need to be made for waste disposal and rubbish clearance. Ensure the site is cleared before leaving and that rubbish will be collected
• onsite traffic – contractors and performers vehicles should be carefully managed to ensure pedestrian safety. Only allow vehicular access for setting up and taking down at specific times and not during the event. Access for emergency vehicles should be maintained at all times
• offsite traffic – if your event is likely to cause disruption to normal traffic you must consult with the local Police and Telford & Wrekin Council’s Highway and Transport service.
• route for emergency vehicles (download the ESAG document where the measurements required for emergency vehicle access can be found on page 44).

As an event organiser you are responsible for the safety and security of everyone involved prior to, during, and after the event. The police can offer advice on these matters and will advise on the current security threat level for international terrorism. If needed the police will attend and carry out their core responsibilities of:

• prevent and detect crime
• prevent and stop breaches of the peace
• traffic regulations within legal powers
• activation and coordination of contingency plans.

If your event is going to be a large public event consideration should also be given to special security measures necessary for the attendance of VIP’s or celebrities. Special measures should also be implemented should large amounts of cash be accumulated at the event. Visit the West Mercia Police website for advice on large events.

During the event yourself and other stewards need to be on the lookout for any suspicious behaviour. Some examples of this are:

• vehicles parked in restricted areas
• anyone taking notes or photos of security arrangements
• anyone leaving personal items such as rucksacks or bags near to key locations.

Report any suspicious behaviour or activity to the local police on 101 or confidential anti-terrorist hotline on 0800 789 321. In an emergency always dial 999.

You will need people to assist you at your event during the site set up, the delivery of the event and the take down. Consider all the tasks which need to be done and how many people are required to carry out the tasks or to supervise others. Allocate tasks and brief your helpers on what is required and ensure they keep you informed of progress.

During the event the main responsibility of stewards is crowd management and the safety of everyone at the event. They need to be well trained and briefed - download the steward briefing template for more information on what to brief them on. A crowd management risk assessment should help you establish how many stewards/volunteers you will need to allow the attendees to be safely managed. This assessment should include a comprehensive survey to assess the various parts of the site and consider the size and profile of the audience. For large scale events it is advisable to liaise with the Police for advice on stewarding and to consider the use of professional events stewards. For private security organisations check they are registered/licensed with the Security Industry Association (SIA) and they regularly liaise with the Police.

Ensure stewards are easily identifiable by wearing hi vis jackets or tabards or coloured t-shirts. Plan to send out as much information in advance to all stewards and helpers. Organise a steward’s brief in advance of the event if possible.

If you are considering getting volunteers to help at your event then you will need to allow enough time to recruit and train them for the different roles available. View information on volunteering in Telford and Wrekin and the guidance available to help you do this.

It is important to make sure all the correct processes and procedures are followed when recruiting staff and volunteers to work at your event especially regarding the safety of any children or vulnerable adults that may come into contact with.

For events where there are likely to be children or vulnerable adults it is recommended that the following procedures are adhered to:

• ideally all people working at the event be enhanced DBS checked
• anyone working in a supervisory role will be enhanced DBS checked and will be clearly identifiable
• non DBS checked staff are placed in pairs in all positions
• non DBS checked staff are never in a position where they may be alone with a child or vulnerable adult.

Visit the GOV.UK website to arrange a DBS for your group or organisation. There is a charge payable for a DBS check but for volunteers it is free of charge.

For all people providing services at your event which could come into contact with children and young people and vulnerable adults you are advised to request details of their current DBS check. It is sufficient for them to provide you with the disclosure number and date of the DBS check.

You should develop a child protection policy which details how you will ensure the safety and well-being of children and vulnerable adults such as dealing with lost/found children. All event staff should be briefed on the procedure for reporting concerns and how to deal with such situations. Download an example of child protection policy.

Designate a person who will be responsible for dealing with any child protection issues should they arise and also a location within the event for reporting lost children and taking found children.

If children are performing at the event you should also ensure suitable child protection are in place including chaperones.

Download the lost and found child procedure template for lost children.

You will need to be able to stay in touch with people helping you at the event not only to help you organise the event but also to deal with emergency situations. Depending on the venue and size of your event and particularly for large events you may wish to use two way radios. These are quicker and easier to use than mobile phones and there is no cost attached to making calls. They do not rely on mobile network coverage and others using the same channel can hear and understand messages at the same time rather than relaying messages. Different channels can also be allocated to different groups of people such as stewards, emergency services etc. Radios can be hired for about £5/£6 per unit from local companies. Allocate radios and ensure everyone knows how to work them. If using mobile phone ensure numbers are shared with the necessary people.

If you are only having a very small event with no amplification it is unlikely to cause disturbance to the surrounding area. However for larger events we recommend that you:

• Nominate a Noise Control Person who regularly checks the noise levels during the event at the perimeter and adjusts them as necessary 
• Advise local residents of your planned activities well in advance 
• Give anticipated start and finish times and provide a contact telephone number for the Noise Control Person at the event. 
• Advise The Council’s Environmental Protection team of the event, including any contact telephone numbers. In some circumstances the Council may request that you appoint an Acoustic Consultant to assist in drawing up a Noise Management Plan. Contact the Environmental Protection team if you are unsure about noise control.

To assist applicants, we have provided some advice and guidance notes to assist with completion of a Noise Management Plan. Download this guidance.

You may wish to hire in equipment or contract in services to your event. You will want to ensure the best possible deal from your contractor(s) considering price and terms as well as experience, health and safety policy, quality and standard of equipment and references. When requesting quotes, provide the company with an overview of the event, dates and times, location, delivery and collection details and your equipment requirements. Also check that contractors will supply a risk assessment and method statement - a document which describes in detail the step by step installation and operation process. Supporting documentation such as maintenance certificates, electrical testing certificates and staff training certificates should also be supplied where appropriate and also copies of insurance certificates.

If you plan to erect any temporary structures such as gazebos or a marquee you need to liaise with the contractor to make sure this is done safely and correctly. Visit the Health and Safety Executive website for more information on temporary demountable structures.

Food often plays an integral part in the success of events such as street parties, school fairs or community fun days. However food safety is important. Visit the Food Standards Agency website for more information on food safety. You must make sure that the food is safe – this means that it is not harmful to human health or unfit for human consumption.

Studies have shown that factors contributing to food poisoning are:

• preparing large quantities of food too far in advance
• incorrect food storage (not under refrigeration)
• poor personal hygiene of food handlers (hand washing).

Visit the Food Safety Advisory website if you're planning on having a barbecue at your event and how to do so safely.

Visit the Food Safety Advisory website if you are holding a community event or are a charity to view the guidance on what procedures you need to follow when providing food.

Please contact the Food, Health and Safety team if you need any further advice: Food@telford.gov.uk.

If you are thinking about having animals at your event e.g. a donkey at a Christmas fair. You will need to consider the safety measures you put in place for this. Visit the Health and Safety Executive website for advice on having animals at events. If pets are allowed to be present at an event you should think about their waste clearing, their behaviour and whether other people might have allergies, phobias or dislikes.

Being green is often thought of as just recycling. This is one aspect to be considered when organising events but there are other things too:

• support local businesses when hiring/purchasing equipment/services
• ensure your event is inclusive to all groups, are there things you need to offer to ensure everyone can take part
• hold the event somewhere easy to access by public transport or by walking or cycling
• if using parks and open spaces consider the wildlife living in that space
• consider how much power you require and how to minimise usage.

Fly posting on the highway and on property within Telford & Wrekin Council boundaries is illegal and is strictly forbidden in relation to the event. For certain types of event official direction signing via the RAC/AA may be accepted.

The Council will look to either issue a Fixed Penalty Notice under the Anti-Social Behaviour Act 2003, Section 43 or prosecute at court hirers who fly-post. Should fly posting take place, the signage will be removed and disposed of as part of the enforcement process and zero tolerance approach by Telford & Wrekin Council.

All promotional signage must be approved with Telford & Wrekin Council, failure to do so will result in fixed penalty fines.

On site signage must be removed within 24 hours of the event ending.

Depending on your budget and the size and scale there are lots of ways to promote your event. First of all think about who your target audience is and how best to communicate with them. Consider where they go and how they like to receive information e.g. teenagers or senior citizens. Develop a marketing plan to help you organise and plan your activity.

Marketing tools to consider:

• posters and flyers - determine a distribution plan to help calculate quantities required and how materials will be sent out
• enquire about promotional opportunities at the venue e.g. poster sites, venue brochure, leaflet racks, information on their website, details to their contacts/users
• research specialist groups or organisations who may be interested and send information for forwarding to members/ employees etc
• depending on the type of event some local companies will include information on their intranets
• advertise/place editorial articles in local publications - newspapers, magazines, community newsletters
• set up a webpage where full details about the event can be added as things progress
• create a Facebook page and invite friends to join
• create a Twitter account so that you can tweet about the event as it develops
• add an event banner to your email signature directing people to your web page or Facebook page
• send an email about the event to all of your contacts
• compile a media list of local newspapers, magazines, community publications and websites (particularly those with What’s on sections), radio and TV stations, and find out how to send information to them. Look on their websites for contact details but also try ringing them to find out who is the best person to send event information to for a press article or editorial feature. Make sure they have contact details for follow up information. Look for a good story associated with your event which they can use.
• Invite the local media to get involved in your event by sending a reporter/photographer for either pre event or on the day coverage
• gather professional quality photographs to send to the media providing details of the people in the photograph. When taking photographs of people to send to the media ensure you have their signed permission first and if taking photographs of children make sure you obtain signed permission from a parent/guardian
• consider producing an event programme which lists the event’s activities, locations and times. This could include a site map indicating first aid provision, lost children point, toilets etc. A programme can also be a useful way to promote your group and potentially increase membership.

By making sure you have contacted all local stakeholders such as Police, Fire Service and everyone in the local vicinity you can make sure they are all aware the event is taking place and they are able to be involved if they want to be.

• Arrange to be on site early and to have the site set up approx. 90 minutes before the event starts.
• Carry out an inspection of the venue/site and make a detailed safety check.
• Ensure you have a clearly signed information point for the public and event control point for helpers.
• Create and appropriately display signage for the toilets, lost and found children, lost and found property and first aid points and any other facilities which need signposting.
• Make sure all facilities and attractions are sited as per your event plan. Ensure first aid facilities, fire extinguishers and any cash collection boxes are in place.
• Check waste bins are in their correct locations.
• Ensure all structures have been erected safely and that certification has been obtained from contractors to record this.
• Display signage where necessary such as emergency exits, first aid points, information and lost children points and other facilities such as toilets and drinking water.
• Check all contractors, performers and exhibitors’ vehicles have been removed from the site or parked in a designated area before the public arrive.
• Ensure clear access and exit routes and adequate circulation within the site. Pay particular attention to emergency routes.
• Check all barriers and other protection against hazards are securely in place and there is no risk of falling from staging or other facilities.
• Make sure all helpers and stewards have arrived, are wearing the correct clothing and are issued with instructions, radios etc.
• Check all lighting is working, including any emergency lighting.
• Make sure the public address system is working and can be heard in all areas. Have a megaphone as a back-up in case of power failure.
• Ensure all accidents and incidents are recorded with as much detail as possible for future use.
• Create a folder which includes all of your event information. Several copies of some items may be required:
  • site plan
  • event overview/site set up arrangements
  • vehicles on site schedule
  • list of key contacts - suppliers, activity providers, staff, volunteers, local police etc
  • stewards/volunteers briefing document
  • emergency plan
  • risk assessment
  • fire risk assessment
  • copies of forms such as photo consent forms, accident and incident report forms, lost/found property, lost/found persons
  • additional useful items such as clip boards, pens, paper, hazard tape, scissors, cable ties, bottled water for staff etc
  • after the event another inspection should be carried out to ensure nothing has been left on site that can be hazardous to future users. This inspection should also identify any damage.

It is always good to look back and learn from your experience for next time. Think about how to gather feedback from your event visitors and all of the people who contributed to the event. Other people’s views and opinions are essential.

How you do this will depend on the nature and size of your event for example you could consider:

• an exit questionnaire to be completed at the event
• a comments wall with post it notes for people to attach comments
• a chart of smiley or sad faces for the different event elements
• designated event staff could walk around the event and invite comments from event visitors
• record any good or bad comments received during the event
• a web link that people can access and fill in on an online survey, you will have to promote the web address in advance e.g. in your event programme to raise awareness. It may also be worth offering an incentive such as free entry into a prize draw for everyone who takes part
• contact the key people who helped with your event and ask them for feedback
• record all of the feedback you receive as well as your own thoughts and opinions for future reference
• after all of the feedback has been collected arrange a de-brief meeting with everyone involved including volunteers. Discuss the successes of the event, what worked and what could be improved and celebrate the group’s achievements. Hopefully everyone involved will have enjoyed the experience and want to do it all again.

The Event Safety Advisory Group (ESAG) is a multi-agency group, which provides advice and guidance to event organisers, particularly for events that have the potential to pose a significant risk to the safety and wellbeing of participants, spectators and the general public.

Download the guidance for event organisers from ESAG, please note that this is not an exhaustive list. This group is formed with representatives from Telford & Wrekin Council, West Mercia Police, Shropshire Fire and Rescue, West Midlands Ambulance Service and Health and Safety Executive, they will meet to discuss any public events that are considered to pose a significant risk to public safety.

Please note: for all large events the Events Safety Advisory Group (ESAG) must be informed. Please forward full details of the event including all relevant paperwork to ESAG@telford.gov.uk, download the ESAG guidance.

Download the Event Assessment Matrix for more information about identifying risks associated with your event.

The Department for Culture and Local Government (DCLG) have also produced a Can Do guide for organising a voluntary event. It provides a central resource for people planning a range of community-led events. View the Can Do guide.

Finding the perfect venue for your event can be tricky! Telford and Wrekin council offers a wide range of parks and open spaces ideal for a variety of events and festivals of all sizes.

Download our event information sheet for our Town parks:

• download the QEII Arena and the award winning Telford Town Park event information sheet
• download the Southwater public realm event information sheet
• download the Bowring Park, Wellington event information sheet
• download the Hartshill Park, Oakengates event information sheet
• download the Broadoaks Playing Fields, Donnington event information sheet
• download the Malinslee Playing Fields event information sheet
• download the Dale End Park, Coalbrookdale event information sheet.

If applying to hold an event at any of these locations, please download the terms and conditions.

Please complete the application form below to book you event.

The event application form is not confirmation of your booking. If additional documentation is not provided on request then the event may not be given permission to go ahead.

Once all details have been confirmed, then the relevant charge will be made and the amount must be paid at least 4 weeks in advance of the booking.

Complete our online form to hold an event

Visit the payment system website to pay for the event

Responsibilities

It’s important for you to be aware of the provisions of the:

• Public Order Act 1986 (legislation.gov.uk)
• Police, Crime, Sentencing and Courts Act 2022 (legislation.gov.uk)
• Public Order Act 2023 (legislation.gov.uk).

Failing to provide West Mercia Police (WMP) advance notice of the date, time and venue/route of a procession; changes to these details without updating the police or other involved agencies; or failure to comply with changes, conditions or prohibitions set by the police may constitute criminal offences.

The amendments within the Public Order Act 2023 allow the Police to impose conditions which are considered to be causing ‘serious disruption to the life of the community.

In addition to carrying moral and social responsibilities, organisers have civil, common and criminal law responsibilities.

You may be liable for the consequences when things go wrong, particularly if there are issues in the planning or control of an event.

One of the main responsibilities of the organiser is concern for the safety of the public taking part, as well as for those in any way affected by it. This responsibility extends to avoiding damage to property, fear or alarm to the public, or disruption to the local community. Ensuring public safety at a public event is not the first responsibility of the police or Local Authority.

Organisers should have risk assessments and event safety plans/operating procedures

Protests that involve a March or Procession

Event organisers must be aware that pedestrians on a highway are always in a position of high potential danger. Telford & Wrekin (T&W) and the WMP expect that event organisers fully explore alternatives to any proposed highway march or parade etc. We suggest that a March or parade is only included if it is an essential element of the march. Where a procession or parade on the highway is planned, consultation with WMP, the T&W Highways Section and other agencies is essential at an early-stage. Agreement on traffic management may require designated road closures and will always include the use of safety vehicles at the head and rear of the parade and competent persons as pedestrian steward.

Proposed routes should be chosen carefully, your risk assessment should give regard to:

• number and safety of participants on the route.
• traffic congestion, diversions and access for emergency services vehicles.
• length of route and traffic implications.
• exposure to the elements (time factor).
• availability of refreshments.
• opportunity for the elderly and young to obtain a rest period.
• first aid facilities throughout.
• number, make up and duties of stewards.
• unnecessary detours (make it as direct as possible).
• the effects on residential properties and businesses.
• toilet facilities on route.
• participants travel to and from the protest/ March – will this involve any local disruption?
• suitable and sufficient clearly identifiable Stewards that are given adequate safety briefings including contingency plans
• do you need any other special arrangements such as lost found children, people with vulnerabilities?

 Locations

The use of certain locations for assemblies (including the places people will need to use to get to and from the gathering) requires permission from Telford & Wrekin Council.

Not all locations on council land have been deemed suitable for protests. Two locations that have been deemed suitable are:

• Hall Court Car Park
• Wrekin Road Car Park Wellington.

Organisers can apply to use these locations by completing this booking form

Safety considerations

Stewards

It is vital that the organisers keep control throughout the entire event.

This is normally achieved by using stewards who act as agents of the organisers to ensure that the participants adhere to what has been agreed. They must carry out decisions made by the organisers as the event proceeds, through a clearly defined chain of command.

Their roles will also include the implementation of the event contingency plans, a set of plans and actions to cope with any likely occurrence, emergency or not, which may happen as a result of the event taking place (these plans must be compiled by an event organiser).

There must be sufficient stewards to communicate the organisers’ intentions and directions to all participants in the event. A risk assessment will help to establish the number of stewards necessary to manage the crowd safely. When preparing a risk assessment, it may be necessary to carry out a comprehensive survey to assess the various parts of the site and consider the size and profile of the crowd.

Assessing the number of stewards based on the risk assessment rather than on a precise mathematical formula will allow a full account to be taken of all relevant circumstances, including previous experience, managing the crowd and locating stewards at key points.

Adequate stewards at public events should be provided by the organiser without the use of Police officers. Stewards must be briefed so that they are fully conversant with the organisers’ intentions and directions, and a copy of the briefing should be recorded by the event organiser.

Stewards should be fit, both physically and temperamentally, to carry out the organisers’ wishes and to ensure that the participants comply with them. It is advised that stewards should be over 18 years of age.

The selection of stewards is extremely important. They need the ability to be firm, but in a tactful, friendly and good-humoured way. Effective stewards develop sufficient rapport with the participants for whom they are responsible to enable them to identify and defuse potentially difficult situations and promote an atmosphere of goodwill.

Stewards must be easily identified so that participants and others know that they are acting in an official capacity. Experience has shown that items such as lapel badges are insufficient for this purpose. A distinctive garment should be worn. Ideally this should be a coloured tabard, with a clearly identifiable number on it and comply with Health and Safety legislation.

Stewards must immediately inform the Police of any matter that requires police attention such as anything that may lead to a criminal offence or breach of the peace or an immediate risk to public safety.

Stewards must monitor the crowd and not watch the event. It must be stressed that stewards are agents of the organisers. They are not police officers and therefore: Although they should take all reasonable steps to prevent disorder or breaches of the peace, they must not exceed the powers of the ordinary private person.

They must not carry or have near them any weapon; carrying a weapon in public is prohibited by law, unless there is lawful authority or reasonable excuse. Appointment as a steward carries no such authority and gives no ‘reasonable excuse’ in law. The possession of a weapon as a deterrent is also prohibited.

Crowd and vehicle control

You must make suitable arrangements to steward the event to ensure public safety. As far as possible vehicles should be kept out of areas where the public have access. For events with an expected attendance of over 100 people, a public address system should be considered to communicate any safety messages.

Emergency procedures

As the event organiser you have a duty of care to ensure that emergency procedures for evacuation of any area of the event are included in the planning process. Stewards/security must be briefed on their role.

Routes/course

Routes/Courses should be examined carefully relative to the amount of runners and expected crowd attendance. Age and ability should form part of the initial safety deliberations. For example looking for crowd/march pinch points.

Weather conditions

Your plan should include mitigations for bad weather and detail the event stop criteria.

Counter protests

As an organiser you should also consider any potential counter protests and ensure that you have adequate plans and stewards in place to deal with these.

First aid

First Aid The event organiser should make necessary arrangements for first aid provision.

Public Liability Insurance (PLI)

You will need to ensure your event is covered by PLI, the minimum cover for a small event is £1,000,000 (one million pounds) and up to £5,000,000 (5 million pounds) for larger events. The Insurance Company will issue a certificate of Insurance which, in law, confirms insurance cover is in place. Telford & Wrekin (T&W) will ask for a copy of your insurance certificate if you are planning road closure and or planning to demonstrate on council land.

Other guidance

People should not be allowed to leave a procession to distribute leaflets.

If you intend to present a petition, you’ll need to let the Police know as special arrangements usually need to be made with the recipient.

Ideally, collections shouldn't be made during processions. However, if money is to be collected, you may need a street collection license.

View information on street collection licenses and how to apply online

If banners are to be used it’s sensible to design them with a hole to reduce the risk of danger when they're used in high winds.

Control the use of public address (PA) systems so you don't disturb the local community.

Ensure that children under the age of 16 are accompanied by an adult and are kept away from any roads on the edges of procession routes where there might be traffic.