The following documents are available for download. Documents in PDF format can be read using Adobe Reader.
MS Word and Powerpoint documents can be read by using their respective applications or any alternatives.
Available downloads
Telford Housing Options Frequently Asked Questions (FAQs)
The FAQs for the transfer of Choose Your Home to Telford Housing Options.
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Telford Housing Options FAQs
(PDF)
- Size: 50.42 KB
(PDF)
Housing Benefit Landlord Portal
View documents relating to the access and use of the new Housing Benefit Landlord Portal .
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Housing Benefit Landlord Portal - user guide
(PDF)
- Size: 288.71 KB
Housing Strategies
Download the documents relating to the housing strategies.
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Telford & Wrekin Council Housing Strategy 2020 - 2025
(PDF)
- Size: 23.19 MB
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Specialist and Supported Accommodation Strategy
(PDF)
- Size: 1.93 MB
Empty Property Strategy
Download Telford and Wrekin’s Residential Long Term Empty Property Strategy.
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Empty Property Strategy
(PDF)
- Size: 5.12 MB
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Empty Property Strategy - update 2023
(PDF)
- Size: 2.11 MB
Policies
Documents containing important policies for our tenants.
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Maintenance and repair policy
(PDF)
- Size: 171.38 KB
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Rent Policy
(PDF)
- Size: 146.07 KB
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Anti-Social Behaviour Policy
(PDF)
- Size: 137.57 KB
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Tenant Involvement Policy
(PDF)
- Size: 170.87 KB
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Mutual Exchange Policy
(PDF)
- Size: 161.45 KB
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Appendix A for New complaint handling code and combined complaint policy (002)
(PDF)
- Size: 392.06 KB
Homelessness and Rough Sleeping Strategy
Information about our homelessness and rough sleeping strategy
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Homelessness and Rough Sleeper Strategy
(PDF)
- Size: 7.82 MB
Private Sector Housing Assistance Policy
This policy sets out the way in which Telford & Wrekin Council will provide both mandatory and discretionary grants in respect of private sector residential properties.
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Private Sector Housing Assistance Policy
(PDF)
- Size: 190.77 KB
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