Bulky item collections

• Armchair.
• Baths.
• Bed base (any size).
• Bedroom suites - fitted/built in (one piece is classed as one item). Any glass must be wrapped/taped, items with broken glass will be refused.
• Bicycle.
• Bookcase (any glass must be wrapped/taped, items with broken glass will be refused).
• Cardboard packaging (must be empty/folded flat, kept dry and no larger than 2m x 2m in size).
• Carpet (one room equals one item, carpet to be folded, rolled or bulked together and must be of a manageable size), underlay is counted as another item.
• Chair.
• Chest of drawers.
• Coffee table (any glass must be wrapped/taped for safe collection, items with broken glass will not be taken).
• Cooker, oven and hob.
• Cot.
• Cupboard.
• Decking boards (maximum length 2.4 meters/8 foot) 1 piece equals 1 item, all screws/nails must be removed, please do not bulk or tie the boards together.
• Desk.
• Dining table (not glass).
• Dishwasher.
• Dog basket.
• Doors (internal or external - (glass must be wrapped/taped, items with broken glass will be refused).
• Dressing table.
• Fence panels (all nails and screws must be removed or made safe for the collection).
• Fence posts (wooden only).
• Fire, electric and gas.
• Fire surround, wooden.
• Freezer (not commercial, no food to be left inside).
• Fridge (not commercial, no food to be left inside).
• Garden furniture.
• Garden gates (wooden/metal) all nails and screws must be removed or made safe for the collection).
• Headboard.
• Ironing board.
• Kitchen units (one piece is classed as one item).
• Kitchen electrical items.
• Lawn mower.
• Mattress (any size).
• Microwave.
• Ottoman.
• Packaging including bubble wrap and polystyrene, please ensure this is bagged up (not left loose) for collection, one bag is one item - cardboard packaging is not accepted on the bulk collection, please tear this down to the size of the blue bag and present on your kerbside collection.
• Patio door(s) (must be no larger than 8ft long and 4ft wide, all glass must be taped/covered securely, must not be too heavy to be physically lifted and carried by two men, broken glass will not be taken).
• Play equipment.
• Pram or pushchair.
• Radiators.
• Satellite dish.
• Settee.
• Shed(s)
  • Charges are £45 per shed frame/structure..
  • Shed frames/structure up to a maximum size of 8ft x 10ft (2.4m x 3m) in size can be accepted on the bulk collection only.
  • Shed frames/structure must be dismantled into maximum sized pieces of 6.5ft x 6.5ft (2m x 2m).
  • If your shed frame/structure has multiple small pieces, please secure these in easily removable bundles.
  • Glass must be taped or removed and there must be no nails or screws protruding.
  • Shed contents i.e. shelving, decked flooring or items that were stored within the shed must not be presented with the shed frame/structure. You may be able to book these as additional items, please check the accepted list of items on the bulks form or call 01952 384384 to discuss your booking if you are not sure.
  • The crew retain the right to refuse collection of the shed frame/structure if this has been presented incorrectly and you will be notified if we are unable to collect the item.
• Shelving.
• Shower tray.
• Shower Cubicle (glass must be wrapped/taped,items with broken glass will refused).
• Sink.
• Skirting boards,(maximum bundle of five pieces, no longer than 10 feet).
• Slide.
• Table.
• Television and television unit.
• Toys.
• Tumble dryer.
• Underlay - one room equals one item, underlay to be folded, rolled or bulked together and must be of a manageable size.
• Vacuum cleaner.
• Video/DVD player.
• Wall unit.
• Washing machine.
• Water butt.
• Wooden flooring, (one room equals one item, please ensure this is bulked together and of a manageable size, maximum of 8 feet lengths, please ensure all nails/screws are removed or made safe for the collection).

• Asbestos.
• Boiler (cast iron).
• Car parts and tyres.
• Car seats.
• Concrete posts.
• Concrete garden ornaments.
• DIY materials.
• Fish tank
• Garage doors.
• Garden waste. (includes all green waste i.e.. grass/soil/rubble/branches/trees/plants)
• Gas cylinders.
• Glass panes.
• Hazardous waste.
• Items with broken glass will be refused.
• Chemicals.
• Pallets (wooden or plastic).
• Plasterboard.
• Mirror.
• Household waste.
• Industrial packaging.
• Greenhouse.
• Soil, brick or rubble.
• Slabs.
• Storage heaters.
• Toilets.
• Windows.
• Piano.

What time is my collection?

• We can't give a specific time, so please make sure all items are ready for collection from 7am, on your scheduled collection day.
• The crew cannot call ahead of the collection or knock the door.

Where should I present my items?

• All items must be presented in the same place and outside your property, within your garden or on your driveway, they must be easily accessible/visible and presented closest to your normal collection point.
• The crew cannot enter parts of your home, so please do not leave your items inside garages or sheds.
• Please do not leave your items on the public footpath or highway as this may be mistaken as a fly tip.
• Don't forget to tell us if there are any special instructions/directions to locate your property and items, all extra information helps the crew to complete the collection smoothly.

What if it's raining?

• We understand that sometimes items may get a little wet, so if you could try to cover any soft furnishings this will help the crew when removing them, any items that are soaked through may be too heavy for the crew to lift and we will be unable to collect.

Can I add extra items to my collection?

• The crew can only collect the items that have been requested on your booking form, if you need to change this you must call us by 5pm on the last working day before the collection is due.
• Any items presented that are not on the crews list will not be taken.

My item contains glass, will this be taken?

• We can take items that include glass, however the glass must be securely covered and taped up, this is to ensure it does not get broken during the collection, any glass items not taped or covered will not be taken.

Soft furnishing and upholstered items

• If your item is/contains soft furnishing or is upholstered then please leave this separate (I.E. not touching) from any other items you present and please try to keep them a dry as possible in the event of wet weather.

Shed(s)

• Charges are £45 per shed frame/structure
• Shed frames/structure up to a maximum size of 8ft x 10ft (2.4m x 3m) in size can be accepted on the bulk collection only.
• Shed frames/structure must be dismantled into maximum sized pieces of 6.5ft x 6.5ft (2m x 2m).
• If your shed frame/structure has multiple small pieces, please secure these in easily removable bundles.
• Glass must be taped or removed and there must be no nails or screws protruding.
• Shed contents i.e. shelving, decked flooring or items that were stored within the shed must not be presented with the shed frame/structure. You may be able to book these as additional items, please check the accepted list of items on the bulks form or call 01952 384384 to discuss your booking if you are not sure.
• The crew retain the right to refuse collection of the shed frame/structure if this has been presented incorrectly and you will be notified if we are unable to collect the item.

Nails/screws

• Please make sure than any protruding screws/nails are removed from your items for the safety of the crew during the collection.

Carpet and underlay, wooden flooring

• Please tie, tape or bundle large amounts of wood like flooring, carpet and underlay.